Your privacy is our priority. This policy clearly explains how VG98 collects, uses, stores, and protects the personal data of all registered members in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010. Please read this document in full before registering or using the VG98 platform.
Our Commitment VG98 Privacy to You
Six core principles that underpin the personal data protection of every VG98 member in Malaysia.
VG98 fully complies with the Malaysian Personal Data Protection Act (PDPA) 2010. All our data collection, processing, and storage practices are designed in accordance with Malaysian legal requirements applicable to data controllers operating within the country.
All data transmitted between your device and VG98's servers is protected by 256-bit SSL encryption — the same level of protection used by Malaysia's leading commercial banks. Your identification details, bank account information, and transaction records cannot be intercepted by third parties.
VG98 has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial gain. Your data belongs to you, and VG98 uses it solely for the purposes stated in this policy.
VG98 clearly states the purpose of every data collection before or at the time the data is collected. There is no hidden or undisclosed use of data. You know what we collect, why we need it, and how long it is retained before deletion.
As a VG98 member, you have the full right to access, correct, or request deletion of your personal data at any time. You may also withdraw your marketing consent, update your profile information, and request a complete copy of the data we hold about you.
VG98 does not retain personal data longer than necessary for the stated purpose or as required by law. Once the defined retention period expires, data is securely deleted using irreversible deletion procedures.
VG98 collects various types of personal information from members during registration, platform use, and interactions with our support team. All data collection is conducted on a minimum necessity basis – we only collect what is genuinely required to provide you with quality service.
Information you provide directly:
Automatically collected information:
VG98 uses collected personal data solely for legitimate, reasonable purposes directly related to the provision of our platform services. All data usage is subject to the limited purpose principle established under PDPA 2010 — data will not be used for any purpose other than those stated below without your explicit consent.
VG98 does not sell, rent, or trade members' personal data to any third party for their own commercial marketing purposes. This is an unwavering and non-negotiable commitment. However, there are limited situations where VG98 needs to share personal data with certain parties in order for our services to function properly.
The security of members' personal data is VG98's highest technical priority. We invest heavily in cybersecurity infrastructure to ensure your data is always protected against unauthorised access, loss, destruction, or misuse.
The technical and organisational measures we have implemented include:
Your personal data is stored on secure servers located in certified data centre facilities. Data retention periods are as follows:
The VG98 website uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how members use our platform. Cookies are small text files stored in your browser when you visit the VG98 website.
The following are the types of cookies used by VG98:
You can manage your cookie settings through your web browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling essential cookies may affect the functionality of the VG98 platform and could prevent you from logging in or using certain services. VG98 does not use third-party cookies for cross-site advertising tracking.
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding the personal data VG98 holds about you. VG98 is committed to facilitating the exercise of these rights without obstruction or undue burden.
VG98 operates primarily from Malaysia and prioritises storing member personal data on servers located in Malaysia or the Asia-Pacific region, where comparable data protection laws apply. However, in certain operational situations, personal data may need to be accessed or processed from locations outside Malaysia.
Situations where cross-border data transfers may occur include:
All cross-border data transfers carried out by VG98 are subject to adequate safeguards in accordance with the PDPA 2010 standards. This includes implementing standard contractual clauses, ensuring the recipient country has an adequate level of data protection, or obtaining your specific consent where required. VG98 does not transfer members' personal data to countries that lack an internationally recognised data protection framework.
VG98 sends members two categories of communications: essential account-related communications (which do not require your consent as they are necessary for service delivery) and marketing communications (which require your explicit consent).
Important communications that we will send to you without requiring additional consent, including:
Marketing communications that requires your consent includes:
You may withdraw your marketing consent at any time by clicking the "Unsubscribe" link in any marketing email you receive, or by updating your communication preferences in your VG98 account settings. Withdrawal of consent will take effect within 5 working days. Withdrawing marketing consent does not affect the receipt of important communications related to your account.
The VG98 platform is strictly for adults aged 18 and above. VG98 expressly prohibits registration and use of the platform by individuals under the age of 18. This is not merely a legal requirement — it is our moral responsibility towards the protection of Malaysian children and young people.
VG98 does not intentionally collect or process personal data from individuals under the age of 18. All new registrants are required to verify their age during the registration process. In addition, our identity verification (KYC) procedures serve as an extra layer of protection to prevent underage use of the platform.
If VG98 discovers or becomes aware that personal data has been collected from an individual under the age of 18, we will take immediate action to:
Parents or guardians who discover that a minor has registered a VG98 account are urged to contact our support team immediately at support@vg98.express. We will handle such cases with the utmost priority and full accountability.
VG98 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. You will be notified of any material amendments via your registered email or an in-platform notification at least 14 days before the changes take effect.
The "Updated" date shown at the top of this document indicates when this Privacy Policy was last modified. We encourage you to review this page periodically. Your continued use of the VG98 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding your privacy and personal data protection at VG98, please contact us through the following channels:
Document Related VG98
Also read these other important policies that complement this Privacy Policy for a full understanding of VG98's rules and commitments to its members.
Full rules governing accounts, deposits, withdrawals, bonuses, member conduct, and VG98's platform liability limits.
Read Terms & ConditionsDeposit limits, self-exclusion, loss limits, and support resources to keep your gaming experience enjoyable and in control.
Read This PolicyAnswers to the most frequently asked questions about accounts, deposits, withdrawals, bonuses, and gaming at VG98.
View FAQVG98 has appointed a Data Protection Officer responsible for ensuring the platform's compliance with PDPA 2010 and our internal privacy policies. For any serious privacy concerns or formal requests relating to your data rights, you may contact our Data Protection Officer directly at support@vg98.express with "Data Protection Officer" stated in your message subject line. All enquiries will be treated as confidential and processed in accordance with established PDPA compliance procedures.
FAQ – VG98 Privacy Policy
The most frequently asked questions by members regarding privacy and personal data protection on the VG98 platform.
Your privacy is protected. Your transactions are secure. Your games are fair. Register for free today and enjoy Malaysia's best online casino experience, backed by bank-grade data security.